Alaa A. El-Demerdash, Sherif E. Hussein, John FW Zaki^*

CMC-Computers, Materials & Continua, Vol.71, No.1, pp. 941-959, 2022, DOI:10.32604/cmc.2022.021839 - 03 November 2021

Abstract Sentiment analysis attracts the attention of Egyptian Decision-makers in the education sector. It offers a viable method to assess education quality services based on the students’ feedback as well as that provides an understanding of their needs. As machine learning techniques offer automated strategies to process big data derived from social media and other digital channels, this research uses a dataset for tweets' sentiments to assess a few machine learning techniques. After dataset preprocessing to remove symbols, necessary stemming and lemmatization is performed for features extraction. This is followed by several machine learning techniques and… More >

K. Sangeetha^1,*, D. Prabha²

Computer Systems Science and Engineering, Vol.40, No.2, pp. 735-747, 2022, DOI:10.32604/csse.2022.019310 - 09 September 2021

Abstract Educational institutions showing interest to find the opinion of the students about their course and the instructors to enhance the teaching-learning process. For this, most research uses sentiment analysis to track students’ behavior. Traditional sentence-level sentiment analysis focuses on the whole sentence sentiment. Previous studies show that the sentiments alone are not enough to observe the feeling of the students because different words express different sentiments in a sentence. There is a need to extract the targets in a given sentence which helps to find the sentiment towards those targets. Target extraction is the subtask More >