Chang-Yi Kao¹, Hao-En Chueh^2,*

Intelligent Automation & Soft Computing, Vol.35, No.1, pp. 913-924, 2023, DOI:10.32604/iasc.2023.024734 - 06 June 2022

Abstract

The use of voice to perform biometric authentication is an important technological development, because it is a non-invasive identification method and does not require special hardware, so it is less likely to arouse user disgust. This study tries to apply the voice recognition technology to the speech-driven interactive voice response questionnaire system aiming to upgrade the traditional speech system to an intelligent voice response questionnaire network so that the new device may offer enterprises more precise data for customer relationship management (CRM). The intelligence-type voice response gadget is becoming a new mobile channel at the

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Uğur Ayvaz¹, Hüseyin Gürüler², Faheem Khan³, Naveed Ahmed⁴, Taegkeun Whangbo^3,*, Abdusalomov Akmalbek Bobomirzaevich³

CMC-Computers, Materials & Continua, Vol.71, No.3, pp. 5511-5521, 2022, DOI:10.32604/cmc.2022.023278 - 14 January 2022

Abstract Automatic speaker recognition (ASR) systems are the field of Human-machine interaction and scientists have been using feature extraction and feature matching methods to analyze and synthesize these signals. One of the most commonly used methods for feature extraction is Mel Frequency Cepstral Coefficients (MFCCs). Recent researches show that MFCCs are successful in processing the voice signal with high accuracies. MFCCs represents a sequence of voice signal-specific features. This experimental analysis is proposed to distinguish Turkish speakers by extracting the MFCCs from the speech recordings. Since the human perception of sound is not linear, after the More >