Deema Mohammed Alsekait^1,*, Asif Nawaz², Ayman Nabil³, Mehwish Bukhari², Diaa Salama AbdElminaam^3,4,5,6,*

Computer Systems Science and Engineering, Vol.48, No.4, pp. 1031-1054, 2024, DOI:10.32604/csse.2024.051847 - 17 July 2024

Abstract The article describes a novel method for sentiment analysis and requirement elicitation from social media feedback, leveraging advanced machine learning techniques. This innovative approach automates the extraction and classification of user requirements by analyzing sentiment in data gathered from social media platforms such as Twitter and Facebook. Utilizing APIs (Application Programming Interface) for data collection and Graph-based Neural Networks (GNN) for feature extraction, the proposed model efficiently processes and analyzes large volumes of unstructured user-generated content. The preprocessing pipeline includes data cleaning, normalization, and tokenization, ensuring high-quality input for the sentiment analysis model. By classifying… More >

K. Chitra^*, A. Tamilarasi

Computer Systems Science and Engineering, Vol.44, No.1, pp. 327-337, 2023, DOI:10.32604/csse.2023.023920 - 01 June 2022

Abstract The structure and dynamic nature of real-world networks can be revealed by communities that help in promotion of recommendation systems. Social Media platforms were initially developed for effective communication, but now it is being used widely for extending and to obtain profit among business community. The numerous data generated through these platforms are utilized by many companies that make a huge profit out of it. A giant network of people in social media is grouped together based on their similar properties to form a community. Community detection is recent topic among the research community due… More >