Glody Muka^1,*, Patrick Mukala^1,2,*

Journal on Artificial Intelligence, Vol.6, pp. 211-223, 2024, DOI:10.32604/jai.2024.049685 - 07 August 2024

Abstract Reviews have a significant impact on online businesses. Nowadays, online consumers rely heavily on other people's reviews before purchasing a product, instead of looking at the product description. With the emergence of technology, malicious online actors are using techniques such as Natural Language Processing (NLP) and others to generate a large number of fake reviews to destroy their competitors’ markets. To remedy this situation, several researches have been conducted in the last few years. Most of them have applied NLP techniques to preprocess the text before building Machine Learning (ML) or Deep Learning (DL) models… More >

Asma Hassan Alshehri^*

CMC-Computers, Materials & Continua, Vol.78, No.2, pp. 2767-2786, 2024, DOI:10.32604/cmc.2023.046838 - 27 February 2024

Abstract Online review platforms are becoming increasingly popular, encouraging dishonest merchants and service providers to deceive customers by creating fake reviews for their goods or services. Using Sybil accounts, bot farms, and real account purchases, immoral actors demonize rivals and advertise their goods. Most academic and industry efforts have been aimed at detecting fake/fraudulent product or service evaluations for years. The primary hurdle to identifying fraudulent reviews is the lack of a reliable means to distinguish fraudulent reviews from real ones. This paper adopts a semi-supervised machine learning method to detect fake reviews on any website, More >

Ibrahim M. Alwayle¹, Badriyya B. Al-onazi², Mohamed K. Nour³, Khaled M. Alalayah¹, Khadija M. Alaidarous¹, Ibrahim Abdulrab Ahmed⁴, Amal S. Mehanna⁵, Abdelwahed Motwakel^6,*

Computer Systems Science and Engineering, Vol.46, No.3, pp. 2947-2961, 2023, DOI:10.32604/csse.2023.034456 - 03 April 2023

Abstract Online reviews regarding purchasing services or products offered are the main source of users’ opinions. To gain fame or profit, generally, spam reviews are written to demote or promote certain targeted products or services. This practice is called review spamming. During the last few years, various techniques have been recommended to solve the problem of spam reviews. Previous spam detection study focuses on English reviews, with a lesser interest in other languages. Spam review detection in Arabic online sources is an innovative topic despite the vast amount of data produced. Thus, this study develops an… More >