Abeer A. AlFutamani, Heyam H. Al-Baity*
Intelligent Automation & Soft Computing, Vol.29, No.1, pp. 89-109, 2021, DOI:10.32604/iasc.2021.016555
- 12 May 2021
Abstract Social media sites produce a large amount of data and offer a highly competitive advantage for companies when they can benefit from and address data, as data provides a deeper understanding of clients and their needs. This understanding of clients helps in effectively making the correct decisions within the company, based on data obtained from social media websites. Thus, sentiment analysis has become a key tool for understanding that data. Sentiment analysis is a research area that focuses on analyzing people’s emotions and opinions to identify the polarity (e.g., positive or negative) of a given… More >