Sudan Prasad Uprety, Seung Ryul Jeong*
CMC-Computers, Materials & Continua, Vol.71, No.2, pp. 3937-3952, 2022, DOI:10.32604/cmc.2022.023127
- 07 December 2021
Abstract Artificial intelligent based dialog systems are getting attention from both business and academic communities. The key parts for such intelligent chatbot systems are domain classification, intent detection, and named entity recognition. Various supervised, unsupervised, and hybrid approaches are used to detect each field. Such intelligent systems, also called natural language understanding systems analyze user requests in sequential order: domain classification, intent, and entity recognition based on the semantic rules of the classified domain. This sequential approach propagates the downstream error; i.e., if the domain classification model fails to classify the domain, intent and entity recognition… More >