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    ARTICLE

    Process Discovery and Refinement of an Enterprise Management System

    Faizan Ahmed Khan1, Farooq Ahmad1, Arfat Ahmad Khan2, Chitapong Wechtaisong2,*

    Computer Systems Science and Engineering, Vol.44, No.3, pp. 2019-2032, 2023, DOI:10.32604/csse.2023.023490 - 01 August 2022

    Abstract The need for the analysis of modern businesses is rapidly increasing as the supporting enterprise systems generate more and more data. This data can be extremely valuable for executing organizations because the data allows constant monitoring, analyzing, and improving the underlying processes, which leads to the reduction of cost and the improvement of the quality. Process mining is a useful technique for analyzing enterprise systems by using an event log that contains behaviours. This research focuses on the process discovery and refinement using real-life event log data collected from a large multinational organization that deals… More >

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