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    ARTICLE

    Aspect-Based Sentiment Analysis for Polarity Estimation of Customer Reviews on Twitter

    Ameen Banjar1, Zohair Ahmed2, Ali Daud1, Rabeeh Ayaz Abbasi3, Hussain Dawood4,*

    CMC-Computers, Materials & Continua, Vol.67, No.2, pp. 2203-2225, 2021, DOI:10.32604/cmc.2021.014226 - 05 February 2021

    Abstract Most consumers read online reviews written by different users before making purchase decisions, where each opinion expresses some sentiment. Therefore, sentiment analysis is currently a hot topic of research. In particular, aspect-based sentiment analysis concerns the exploration of emotions, opinions and facts that are expressed by people, usually in the form of polarity. It is crucial to consider polarity calculations and not simply categorize reviews as positive, negative, or neutral. Currently, the available lexicon-based method accuracy is affected by limited coverage. Several of the available polarity estimation techniques are too general and may not reflect… More >

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