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    ARTICLE

    Enhancing Knowledge Management and Decision-Making Capability of China’s Emergency Operations Center Using Big Data

    Yefeng Maa, Hui Zhangb

    Intelligent Automation & Soft Computing, Vol.24, No.1, pp. 107-114, 2018, DOI:10.1080/10798587.2016.1267249

    Abstract Emerging communication and computing technologies such as social media, Internet of Things and big data provide great opportunities to improve information management systems for emergency operations. This paper studies the issues of information management at China’s Emergency Operations Center (EOC), and proposes a data-driven knowledge management system (KMS) to support decisionmaking, coordination, and collaboration within EOCs and with the public. In the proposed KMS, big data analytics is employed to gather and analyze information from different knowledge domains and track how a crisis evolves in physical world and in cyber space. The proposed system aims More >

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