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  • Open Access

    ARTICLE

    Analyzing Arabic Twitter-Based Patient Experience Sentiments Using Multi-Dialect Arabic Bidirectional Encoder Representations from Transformers

    Sarab AlMuhaideb*, Yasmeen AlNegheimish, Taif AlOmar, Reem AlSabti, Maha AlKathery, Ghala AlOlyyan

    CMC-Computers, Materials & Continua, Vol.76, No.1, pp. 195-220, 2023, DOI:10.32604/cmc.2023.038368 - 08 June 2023

    Abstract Healthcare organizations rely on patients’ feedback and experiences to evaluate their performance and services, thereby allowing such organizations to improve inadequate services and address any shortcomings. According to the literature, social networks and particularly Twitter are effective platforms for gathering public opinions. Moreover, recent studies have used natural language processing to measure sentiments in text segments collected from Twitter to capture public opinions about various sectors, including healthcare. The present study aimed to analyze Arabic Twitter-based patient experience sentiments and to introduce an Arabic patient experience corpus. The authors collected 12,400 tweets from Arabic patients… More >

  • Open Access

    ARTICLE

    Parameter Tuned Machine Learning Based Emotion Recognition on Arabic Twitter Data

    Ibrahim M. Alwayle1, Badriyya B. Al-onazi2, Jaber S. Alzahrani3, Khaled M. Alalayah1, Khadija M. Alaidarous1, Ibrahim Abdulrab Ahmed4, Mahmoud Othman5, Abdelwahed Motwakel6,*

    Computer Systems Science and Engineering, Vol.46, No.3, pp. 3423-3438, 2023, DOI:10.32604/csse.2023.033834 - 03 April 2023

    Abstract Arabic is one of the most spoken languages across the globe. However, there are fewer studies concerning Sentiment Analysis (SA) in Arabic. In recent years, the detected sentiments and emotions expressed in tweets have received significant interest. The substantial role played by the Arab region in international politics and the global economy has urged the need to examine the sentiments and emotions in the Arabic language. Two common models are available: Machine Learning and lexicon-based approaches to address emotion classification problems. With this motivation, the current research article develops a Teaching and Learning Optimization with… More >

  • Open Access

    ARTICLE

    Gender Identification Using Marginalised Stacked Denoising Autoencoders on Twitter Data

    Badriyya B. Al-onazi1, Mohamed K. Nour2, Hassan Alshamrani3, Mesfer Al Duhayyim4,*, Heba Mohsen5, Amgad Atta Abdelmageed6, Gouse Pasha Mohammed6, Abu Sarwar Zamani6

    Intelligent Automation & Soft Computing, Vol.36, No.3, pp. 2529-2544, 2023, DOI:10.32604/iasc.2023.034623 - 15 March 2023

    Abstract Gender analysis of Twitter could reveal significant socio-cultural differences between female and male users. Efforts had been made to analyze and automatically infer gender formerly for more commonly spoken languages’ content, but, as we now know that limited work is being undertaken for Arabic. Most of the research works are done mainly for English and least amount of effort for non-English language. The study for Arabic demographic inference like gender is relatively uncommon for social networking users, especially for Twitter. Therefore, this study aims to design an optimal marginalized stacked denoising autoencoder for gender identification… More >

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