Open Access

ARTICLE

A Digital Start-up Project – CARM Tool as an Innovative Approach to Digital Government Transformation

by S. Green

Directorate of Materiel Logistics, CASG, Australian Department of Defence

* Corresponding Author:

Computer Systems Science and Engineering 2020, 35(4), 257-269. https://doi.org/10.32604/csse.2020.35.257

Abstract

The digital revolution impacts modern workplaces through constant advances in technology. This study uses a digital start-up project experience to demonstrate how a Digital Government Transformation can be beneficial. The increase of administrative requirements, compliance, and capability readiness has prompted the development of the Digital start–up project known as the CARM Tool (Compliance, Assurance and Risk Management). CARM introduces a low risk low cost and high productivity solution, which can directly and immediately benefit stakeholders in a large complex government enterprise. It aims to elevate staff performance, customer service and provide qualification between financial statements, asset management and alignment with the Digital Government Transformation strategy. The digital start-up inspired, innovative CARM tool is an original idea developed by the author to utilise emerging technologies to modernise and consolidate the manual-based business processes and legacy systems, to improve visibility and accountability within the enterprise and to advance workforce skills throughout the organisation. In this paper, the author presents a detailed start-up project approach that draws the public sector specifically Defence into the digital transformation age through the innovative CARM tool from concept, to prototype to game-changing enterprise modernisation.

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Citations