Open Access

ARTICLE

Computing the User Experience via Big Data Analysis: A Case of Uber Services

Jang Hyun Kim^1,2, Dongyan Nan^1,*, Yerin Kim², Min Hyung Park²

1 Department of Interaction Science/Department of Human-Artificial Intelligence Interaction, Sungkyunkwan University, Seoul, 03063, Korea
2 Department of Applied Artificial Intelligence/Department of Human-Artificial Intelligence Interaction, Sungkyunkwan University, Seoul, 03063, Korea

* Corresponding Author: Dongyan Nan. Email: