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The Psychological Hotline Services Quality Survey during the Pandemic of COVID-19 in Mainland China

Xiubin Lin^1,3, Joshua Swift², Yin Cheng^1,3, Qin An⁴, Hong Liang⁵, Yangsheng Wang³, Xiaoming Jia^4,*

1 Key Laboratory of Adolescent Cyberpsychology and Behavior (CCNU), Ministry of Education, Key Laboratory of Human Development and Mental Health of Hubei Province, School of Psychology, Central China Normal University, Wuhan, 430079, China
2 Department of Psychology, Idaho State University, Pocatello, ID 83201, USA
3 Hubei Oriental Insight Mental Health Institute, Wuhan, 430070, China
4 School of Humanities and Social Sciences, Beijing Institute of Technology, Beijing, 100081, China
5 Beijing Huilongguan Hospital, Beijing, 100096, China

* Corresponding Author: Xiaoming Jia. Email: