Special Issue "Psychological assistance for public during the pandemic of COVID-19"

Submission Deadline: 15 May 2020 (closed)
Guest Editors
Mingyi Qian
Professor (Emeritus), School of Psychological and Cognitive Sciences, Peking University
The World Council for Psychotherapy (Fellow)
Chinese Psychological Society (Fellow)
Chinese Association of Mental Health

Rodney K. Goodyear
Professor, Director, Center for Advanced Professional Education, School of Education, University of Redlands
American Psychological Association (Fellow)
Division 17: Counseling Psychology (Fellow)
Division 29: Psychotherapy (Fellow)

Guangrong Jiang
Professor, School of Psychology, Central China Normal University
Council member, Chinese Psychological Society (CPS)
Council member, Ministry of Education College mental health education expert committee
Director, Clinical and Counseling Psychology Committee of CPS

Zhihong Ren
Professor and Doctoral Supervisor, School of Psychology, Central China Normal University
Member of the Professional Committee on Clinical and Counseling Psychology of CPS


The pandemic of COVID-19 has posted great challenges to all aspects of human life, communities and societies. Psychology as a discipline and as a profession all of a sudden found itself facing an unprecedented need to understand, design and deliver effective psychological services to a vast number of people from all walks of life in middle of an extraordinary international crisis. During the early phase of the intense fight against the pandemic, psychological professionals in China mobilized its human as well as technological resources and engaged themselves in new and renovated ways of helping the citizens reduce panic, stress and distress in relation to the outbreak of the pandemic. In a short few months, multiple psychological service forms were built and tested out.

This special issue is proposed to provide readers information about what had been observed and had been done by the psychological community to understand and help during the pandemic, about the processes and operations involved in those service establishments, about outcome research concerning the efficacy of this helping modality, about advantages and challenges to increase accessibility to all people who need help, and about training and supervision challenges involved in ensuring quality of service. The purpose is to share experience as well as lessons learned to our international communities in assisting their effort to provide needed psychological service to our global citizens in the similar circumstance.

Suggested topics include, but are not limited to:

1) The impact of the pandemic on the mental health status of different population group;

2) The experience of establishment of the mental health service during the pandemic;

3) The issues in relate to the service quality during this crisis;

4) The effective of different forms of psychological intervention during the pandemic;

5) The experience that worth to share to help the residents to maintain mental health during the pandemic.

Psychological service; Psychological hotline; Mental health; COVID-19; Psychological online service; Training; Supervision; Service quality

Published Papers

  • The Psychological Hotline Services Quality Survey during the Pandemic of COVID-19 in Mainland China
  • Abstract The outbreak of the COVID-19 pandemic has provoked a significant amount of panic due to dramatic changes in daily routines for residents all over China. In response, more than 600 psychological hotlines have been built or modified and have supplied mental health services for the public. Regarding the service quality of the hotlines, a survey has been conducted to investigate the running of hotline services during the COVID-19 pandemic. The results reveal that the more successful hotlines all had better trained hotline counselors, and in the meanwhile, the key features of providing supervision arrangements and training resources. Moreover, the referral… More
  •   Views:1977       Downloads:1291       Cited by:1        Download PDF

  • Establishment of Online Platform for Psychological Assistance during a Public Health Emergency
  • Abstract The Coronavirus Disease 2019 (COVID-19) is raging worldwide, seriously threatening the public’s mental health. Online platform for psychological assistance integrated various sources to promote the public’s mental health. This article, using the Mental Health Service Platform at Central China Normal University, Ministry of Education (MOE-CCNU-MHSP) as an example, aims to describe the experience of building an online platform for psychological assistance in a public health emergency and discuss the further development of the online mental health service platform so as to provide suggestions to enhance online psychological service delivery. More
  •   Views:2729       Downloads:1457       Cited by:5        Download PDF

  • Stress Coping of Chinese International Students in Face of COVID 19 Pandemic: Cultural Characteristics
  • Abstract The purpose of this study was to investigate the stress and coping strategy of Chinese International Students (CISs) during the epidemic, and to explore the relationship between identification with Chinese cultural beliefs and coping strategies, positive experience, negative emotion and need for psychological support. Two hundred and thirty CISs participated in the study by filling out a series of questionnaires that we designed. The series of questionnaires contained six scales: Pandemic Related Stress (PRS), Identification with Chinese Cultural Beliefs (ICCB), Stress Coping Strategy (SCS), Positive Experience (PE) and Negative Emotion (NE) and Need for Psychological Support (NPS). The results showed… More
  •   Views:3015       Downloads:1642       Cited by:3        Download PDF

  • Reconstruction of Meaning in Life: Meaning Made during the Pandemic of COVID-19
  • Abstract Two studies were conducted to compare the differences between the source and significance of the meaning of life amongst Chinese people before and after the pandemic of COVID-19. In study 1, we have developed a scale regarding the Chinese Sources of Meaning in Life. By using this scale, we investigated people under COVID-19, and found six main sources of meaning in life: Autonomy, Family Responsibility, Social Responsibility, Religious Beliefs, Simpler Lifestyle as well as Joy and Wealth. In Study 2, we compared the scores of the source of life’s meaning shown in the two different samples regarding the situations before… More
  •   Views:3037       Downloads:1631       Cited by:2        Download PDF

  • The Impact of COVID-19 on Spanish Health Professionals: A Description of Physical and Psychological Effects
  • Abstract Aim: To describe the physical and psychological symptoms in healthcare workers caring for COVID-19 patients. Methods: Cross-sectional descriptive study design. A sample of 1,452 participants was collected. Sociodemographic data were recorded. Symptoms of anxiety were screened with Generalized Anxiety Disorder (GAD-7), symptoms of depression were measured with the Patient Health Questionnaire (PHQ-9), and finally physical symptoms were measured using the Patient Health Questionnaire (PHQ-15). Percentages, means and standard deviations, the one-way and two-way ANOVA test, the Chi square test and Pearson’s correlation coefficient were all calculated. The level of significance was (p < 0.05). Results: Medium levels of anxiety (range,… More
  •   Views:6318       Downloads:2327       Cited by:8        Download PDF

  • Cogitation on the Mental Health Service System during the COVID-19 Outbreak in China
  • Abstract The spread of the novel coronavirus disease (COVID-19) in China from December 2019 to April 2020 caused serious social panic and other psychological problems among the Chinese public. Thus, reducing the public panic of and the long-term adverse psychological effects on individuals and society resulting from the epidemic became the priority task for mental health professionals in China. Based on the experiences in providing mental health services during SARS outbreak, the perspectives and strategies for targeted mental health services are reported. Furthermore, the cogitation on the problems with mental health services in China during the outbreak of COVID-19 are discussed. More
  •   Views:2192       Downloads:1388       Cited by:2        Download PDF