Open Access

ARTICLE

An Integrated FCEM-AHP Approach for Borrower’s Satisfaction and Perception Analysis of Microfinance Institution

Munawar Hassan¹, Shafqat Iqbal², Harish Garg^3,*, Shahbaz Gul Hassan⁴, Yunxian Yan^1,*

1 College of Agriculture Economics and Management, Jilin Agricultural University, Changchun, 130118, China
2 School of Economics and Statistics, Guangzhou University, Guangzhou, 510006, China
3 School of Mathematics, Thapar Institute of Engineering & Technology, Deemed University, Patiala, 147004, India
4 College of Information, Science, and Technology, Zhongkai University of Agriculture and Engineering, Guangzhou, 510225, China

* Corresponding Authors: Harish Garg. Email: ; Yunxian Yan. Email: